1. Data Protection at a Glance

General Information

The following information provides a simple overview of what happens to your personal data when you visit our website. Personal data is any data with which you can be personally identified. Detailed information on the subject of data protection can be found in our Privacy Policy listed below.

Data Collection on Our Website

Who is responsible for data collection on this website?

Data processing on this website is carried out by the website operator. The operator’s contact details can be found in the legal notice (Imprint) of this website.

How do we collect your data?

On the one hand, your data is collected when you provide it to us (e.g., data you enter into a contact form).

Other data is collected automatically by our IT systems when you visit the website. This mainly includes technical data (e.g., browser, operating system, or time of page access). The collection of this data occurs automatically as soon as you enter our website.

What do we use your data for?

Some of the data is collected to ensure error-free provision of the website. Other data may be used to analyze user behavior.

What rights do you have regarding your data?

You have the right to obtain information free of charge at any time about the origin, recipients, and purpose of your stored personal data. You also have the right to request the correction, blocking, or deletion of this data. For this purpose, and for further questions regarding data protection, you can contact us at any time at the address given in the legal notice. Furthermore, you have the right to lodge a complaint with the competent supervisory authority.

You also have the right, under certain circumstances, to request the restriction of the processing of your personal data. Details can be found in the Privacy Policy under “Right to Restriction of Processing.”

Analysis Tools and Third-Party Tools

When you visit our website, your browsing behavior may be statistically evaluated. This happens primarily with cookies and so-called analysis programs. The analysis of your browsing behavior is usually anonymous; the behavior cannot be traced back to you personally. You can object to this analysis or prevent it by not using certain tools. Detailed information can be found in the Privacy Policy below.

2. General Information and Mandatory Disclosures

Data Protection

The operators of this website take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the legal data protection regulations and this Privacy Policy.

When you use this website, various personal data are collected. Personal data is data that can be used to identify you personally. This Privacy Policy explains what data we collect and what we use it for. It also explains how and for what purpose this happens.

We would like to point out that data transmission over the Internet (e.g., communication by e-mail) may have security gaps. A complete protection of data against access by third parties is not possible.

Information about the Controller

The controller responsible for data processing on this website is:

HGE GmbH

Branch CITYHOTEL Dormagen

Krefelder Straße 14 – 18

41539 Dormagen

Tel: +49 (0) 2133 / 5 34 34 66

Fax: +49 (0) 2133 / 5 36 36 79

info@cityhotel-dormagen.de

www.cityhotel-dormagen.de

The controller is the natural or legal person who alone or jointly with others determines the purposes and means of processing personal data (e.g., names, e-mail addresses, etc.).

Withdrawal of Your Consent to Data Processing

Many data processing operations are only possible with your express consent. You may revoke consent you have already given at any time. An informal e-mail to us is sufficient. The lawfulness of data processing carried out before the revocation remains unaffected.

Right to Object to Data Collection in Special Cases and to Direct Marketing (Art. 21 GDPR)

If data processing is carried out on the basis of Art. 6 (1) lit. e or f GDPR, you have the right, at any time and for reasons arising from your particular situation, to object to the processing of your personal data; this also applies to profiling based on these provisions. The respective legal basis on which processing is based can be found in this Privacy Policy. If you object, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights, and freedoms, or the processing serves the establishment, exercise, or defense of legal claims (objection pursuant to Art. 21 (1) GDPR).

If your personal data is processed for direct marketing purposes, you have the right to object at any time to the processing of your personal data for such marketing; this also applies to profiling insofar as it is associated with such direct marketing. If you object, your personal data will subsequently no longer be used for direct marketing purposes (objection pursuant to Art. 21 (2) GDPR).

Right to Lodge a Complaint with the Competent Supervisory Authority

In the event of a breach of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, their place of work, or the place of the alleged breach. This right of appeal exists without prejudice to other administrative or judicial remedies.

Right to Data Portability

You have the right to have data which we process automatically on the basis of your consent or in fulfillment of a contract handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of data to another controller, this will only be done insofar as it is technically feasible.

SSL or TLS Encryption

For security reasons and to protect the transmission of confidential content, such as orders or inquiries you send to us as the site operator, this site uses SSL or TLS encryption. You can recognize an encrypted connection by the browser address line changing from “http://” to “https://” and by the lock symbol in your browser line.

When SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

Access, Blocking, Deletion, and Correction

Within the framework of the applicable legal provisions, you have the right to free information at any time about your stored personal data, its origin and recipient, and the purpose of data processing, and, if applicable, a right to correction, blocking, or deletion of this data. For this purpose, and for further questions on the subject of personal data, you can contact us at any time at the address given in the legal notice.

Right to Restriction of Processing

You have the right to request the restriction of the processing of your personal data. You can contact us at any time at the address given in the legal notice for this purpose. The right to restriction of processing exists in the following cases:

• If you contest the accuracy of your personal data stored by us, we usually need time to verify this. For the duration of the verification, you have the right to request the restriction of processing of your personal data.

• If the processing of your personal data was/is unlawful, you may request the restriction of data processing instead of deletion.

• If we no longer need your personal data, but you need it to exercise, defend, or assert legal claims, you have the right to request the restriction of processing instead of deletion.

• If you have objected pursuant to Art. 21 (1) GDPR, a balance must be struck between your interests and ours. As long as it has not yet been determined whose interests prevail, you have the right to request the restriction of the processing of your personal data.

If you have restricted the processing of your personal data, such data – apart from being stored – may only be processed with your consent or for the establishment, exercise, or defense of legal claims, or to protect the rights of another natural or legal person, or for reasons of important public interest of the European Union or a Member State.

Objection to Promotional Emails

The use of contact data published within the framework of the legal notice obligation for sending unsolicited advertising and information materials is hereby rejected. The operators of the pages expressly reserve the right to take legal action in the event of unsolicited advertising information, such as spam e-mails.

3. Data Collection on Our Website

Cookies

Our website uses so-called cookies. Cookies do not harm your computer and do not contain viruses. They help make our website more user-friendly, efficient, and secure. Cookies are small text files that are stored on your computer and saved by your browser.

Most of the cookies we use are “session cookies.” They are automatically deleted after your visit. Other cookies remain stored on your device until you delete them. These cookies allow us to recognize your browser on your next visit.

You can configure your browser so that you are informed about the setting of cookies, allow cookies only in individual cases, exclude the acceptance of cookies in certain cases or in general, and activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website may be restricted.

Cookies necessary for the electronic communication process or for providing certain functions you request (e.g., shopping cart function) are stored on the basis of Art. 6 (1) lit. f GDPR. The website operator has a legitimate interest in storing cookies for the technically error-free and optimized provision of its services. Insofar as other cookies (e.g., cookies for analyzing your browsing behavior) are stored, they will be treated separately in this Privacy Policy.

To manage the cookies and similar technologies (tracking pixels, web beacons, etc.) and the related consents, we use the consent tool “Real Cookie Banner.” Details on how “Real Cookie Banner” works can be found here: https://devowl.io/de/rcb/datenverarbeitung.

Server Log Files

The website provider automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

• Browser type and version

• Operating system used

• Referrer URL

• Hostname of the accessing computer

• Time of server request

• IP address

These data will not be combined with other data sources.

The collection of this data is based on Art. 6 (1) lit. f GDPR. The website operator has a legitimate interest in the technically error-free presentation and optimization of its website – for this purpose, the server log files must be recorded.

4. Analytics and Advertising

Google Analytics

This website uses features of the Google Analytics web analytics service. Provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

Google Analytics uses “cookies.” These are text files stored on your computer that enable an analysis of your website usage. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there.

The storage of Google Analytics cookies and the use of this analysis tool are based on Art. 6 (1) lit. f GDPR. The website operator has a legitimate interest in analyzing user behavior to optimize both its website and its advertising.

IP Anonymization

We have activated the IP anonymization feature on this website. This means that your IP address will be shortened by Google within member states of the European Union or in other states party to the Agreement on the European Economic Area before being transmitted to the USA. Only in exceptional cases will the full IP address be sent to a Google server in the USA and shortened there. Google will use this information on behalf of the operator of this website to evaluate your use of the website, to compile reports on website activity, and to provide other services relating to website activity and internet usage. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

Browser Plugin

You can prevent cookies from being stored by selecting the appropriate settings in your browser software; however, we point out that in this case you may not be able to use all the features of this website to the fullest extent. You can also prevent the data generated by the cookie and related to your use of the website (including your IP address) from being collected by Google and processed by Google by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=en.

Objection to Data Collection

You can prevent the collection of your data by Google Analytics by clicking the following link. An opt-out cookie will be set that prevents your data from being collected on future visits to this site: Disable Google Analytics.

More information on how Google Analytics handles user data can be found in Google’s privacy policy: https://support.google.com/analytics/answer/6004245?hl=en.

We have concluded a data processing agreement with Google and fully comply with the strict requirements of the German data protection authorities when using Google Analytics.

Demographic Features in Google Analytics

This website uses the “demographic features” function of Google Analytics. This allows reports to be generated containing information on the age, gender, and interests of visitors. This data comes from interest-based advertising by Google and from visitor data from third-party providers. These data cannot be attributed to any specific individual. You can disable this feature at any time through the ad settings in your Google account or generally prohibit the collection of your data by Google Analytics as described under “Objection to Data Collection.”

Google Ads and Conversion Tracking

This website uses Google Ads. Ads is an online advertising program by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

As part of Google Ads, we use conversion tracking. If you click on an ad placed by Google, a cookie for conversion tracking is set. These cookies expire after 30 days and are not used to personally identify users. If the user visits certain pages on this website and the cookie has not expired, Google and we can recognize that the user clicked on the ad and was redirected to this page.

Each Google Ads customer receives a different cookie. The cookies cannot be tracked across Ads customers’ websites. The information collected using conversion cookies is used to compile conversion statistics for Ads customers who have opted for conversion tracking. Customers learn the total number of users who clicked on their ad and were redirected to a page with a conversion tracking tag. However, they do not receive any information that personally identifies users. If you do not wish to participate in tracking, you can easily deactivate the Google conversion tracking cookie in your internet browser under user settings. You will then not be included in the conversion tracking statistics.

The storage of “conversion cookies” and the use of this tracking tool are based on Art. 6 (1) lit. f GDPR. The website operator has a legitimate interest in analyzing user behavior to optimize both its website and its advertising.

More information on Google Ads and Google Conversion Tracking can be found in Google’s privacy policy: https://www.google.com/policies/privacy/.

5. Plugins and Tools

Real Cookie Banner

To manage the cookies and similar technologies (tracking pixels, web beacons, etc.) and related consents, we use the consent tool “Real Cookie Banner.” Details on how “Real Cookie Banner” works can be found here: https://devowl.io/de/rcb/datenverarbeitung/.

The legal basis for processing personal data in this context is Art. 6 (1) lit. c GDPR and Art. 6 (1) lit. f GDPR. Our legitimate interest is the management of the cookies and similar technologies used and the related consents.

The provision of personal data is neither contractually required nor necessary for the conclusion of a contract. You are not obliged to provide the personal data. If you do not provide the personal data, we cannot manage your consents.

Google Maps

This site uses the Google Maps API. Provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

To use the features of Google Maps, it is necessary to store your IP address. This information is generally transmitted to a Google server in the USA and stored there. The provider of this site has no influence on this data transmission.

The use of Google Maps is in the interest of an attractive presentation of our online offers and easy location of the places specified by us on the website. This constitutes a legitimate interest pursuant to Art. 6 (1) lit. f GDPR.

More information on how Google handles user data can be found in Google’s privacy policy: https://www.google.com/policies/privacy/.